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Training

every new hire learns it your way

Give each role a training plan, module by module. New hires always know what’s up next, practice it, and get signed off by someone who’s allowed to. Managers see where everyone stands, and the protocol is the same no matter who’s on shift.

New hiresMentors & leadsPractice managersDoctors

sound familiar?

trained by whoever’s free

A printed checklist on a clipboard, initials nobody can read, and three people showing the new hire three different ways to do the same thing.

Before

With Training

Tessa Nguyen

VA/Techs · week 3

Treatment room module · 9 of 16 skills done

  1. Signed offRestraint for blood draws, by JakeMon
  2. PassedDental charting test, 92%, confirmed by a second graderWed
  3. Up nextPlace an IV catheter: practice, then sign-offThu
  4. Check-inMentor check-in filed, private to managersFri
JA

Great restraint on the fractious cat today. Ready for catheters next week.

how it works

one skill, start to finish

  1. Mon

    Step 1

    On the plan

    The VA/Techs plan puts IV catheters in the Treatment room module, with the SOP and a video linked.

  2. Tue

    Step 2

    Read and practice

    Tessa reads the SOP on her phone, marks it read, and practices with her mentor.

  3. Thu

    Step 3

    Signed off

    Someone allowed to sign off marks her competent, with a comment. Nobody can sign off their own skills.

  4. Fri

    Step 4

    Everyone can see it

    Managers see her progress, and the next item moves to the top of her plan.

try it

be tessa’s mentor for a minute

A working copy of a trainee’s plan. Sign off a skill, tick a checklist item, mark an SOP read, or take the test. Finish a module and watch the plan move on.

TN

Tessa Nguyen

VA/Techs · Treatment room · 3 of 9 done

Up next for Tessa

Dental charting test

Module 1 · Getting startedcomplete

Restraint for blood draws

Signed off by Jake · Mon

Take a phone history

Ticked by Tessa · Mon

Hospital safety SOP

Marked read · Mon

Module 2 · Treatment room

Dental charting test

Place an IV catheter

Anesthesia monitoring SOP

Stock the crash cart

Module 3 · Surgery support

Monitor a patient under anesthesia

Set up a surgery pack

A live demo with a made-up trainee. Nothing is saved, and a refresh starts it over.

who it helps

less guessing, for everyone

New hires

Always know what’s next, what “competent” looks like, and who can sign you off. No guessing what you’re allowed to do yet.

Mentors & leads

See your trainees’ plans, sign off what you’ve watched them do, and file private check-in notes for managers.

Practice managers

Every trainee’s progress at a glance, plus an onboarding checklist and a prep list for before day one.

Doctors

Know who’s been signed off on what before you hand someone a catheter or the anesthesia monitor.

your clinic, your way

start from ours, or build your own

Admins build plans and tests in Clinic Settings. Changes save as you go, with an undo if you change your mind.

Plans by role

Modules of skills, tests, SOPs and practice for each role, in the order you teach them.

houndkit programs

Adopt a ready-made program for a role, then make it yours.

Timed tests

Graded by one person and confirmed by a second before results go out.

Onboarding

A checklist for each new hire and a prep list for their manager before day one.

Works with the rest of houndkit

SOPs & Knowledge

Link the SOP behind every skill, and see who’s read the current version.

Fetch

Flashcard lessons and reviews can sit right on a trainee’s plan.

Tell Tail

Phone triage practice rounds count toward the plan.

Private feedback

Mentor check-ins are seen by management only, never the trainee.

good questions

Why can't I sign off this skill?

Nobody can sign off their own skills. For someone else's, you need to be in training management, on the Can sign off skills list, or their mentor with mentor sign-offs turned on. If the button is greyed out, the skill may need a file uploaded first.

Can the trainee see my check-in feedback?

No. Check-in feedback is private to management, even if the trainee is also a manager.

My test result isn't showing.

Every attempt is graded and then confirmed by a second person. You'll get a notification when it's released.

Why am I shown as behind?

Only because an admin gave that module a target week and it has passed. Modules without a target week never mark anyone behind. Ask your manager if the pace doesn't fit.

Want the details? Read the Training guides.

try Training with your team

We’re testing with a small group of clinics. Tell us about yours and we’ll be in touch.