know where every lab stands
One shared board for lab work, from the moment it’s ordered until the client has heard the results. Everyone on shift can see what’s pending, what’s back and who’s up next, without asking around.
Biscuit
Harper family · Dr. Whitmore
Luna
D. Cheng · Dr. Patel
Pickles
T. Nakamura · Dr. Whitmore
Juniper
A. Whitfield · Dr. Patel
sound familiar?
labs live in too many places
A fax in the tray, a printout on the counter, a note on the monitor, a question shouted down the hall. Labs puts the whole story in one spot.
Before
With Labs
Biscuit
Harper familyHeartworm Test · ordered by Dr. Whitmore
- PendingTessa logged it9:25 AM
- Results UploadedResults attached11:40 AM
- Ready for DVM reviewDr. Whitmore notified11:41 AM
- OK to call clientCleared to call12:05 PM
Negative. OK to call owner, recheck in 12 months.
how it works
one lab, start to finish
- 9:25 AM
Step 1
Logged when it’s ordered
A tech taps New Entry, picks Heartworm Test and Dr. Whitmore, and it’s on the board for everyone on shift.
- 11:40 AM
Step 2
Results come back
The result PDF gets attached to the lab and the status moves to Results Uploaded. No printout to track down.
- 11:41 AM
Step 3
The doctor is pinged
Moving it to Ready for DVM review notifies the doctor who ordered it, on their phone if they’ve turned alerts on.
- 12:05 PM
Step 4
The client hears back
The doctor leaves the plan in the lab’s chat. Whoever makes the call marks it done and copies the summary into the record.
try it
take the board for a spin
A working copy with made-up patients. Open a lab, move it along, leave a note for the doctor, or log one of your own.
A live demo with made-up patients. Nothing you do here is saved, and a refresh puts it back the way it was.
who it helps
the whole team, not just the lab
Doctors
Results for the labs you ordered come to you. Read the PDF, leave the plan in the chat, and let the team take it from there.
Techs & assistants
Log a lab in a few taps, attach results as they arrive, and see at a glance what still needs a nudge.
Front desk
When a client calls about results, search their name and see exactly where things stand, including whether the doctor has cleared you to share.
Practice managers
Every open lab in one place, with the last update on each row, so the ones that have gone quiet stand out.
your clinic, your workflow
set it up the way you already work
Admins shape Labs in Clinic Settings. Changes save as you go, with an undo if you change your mind.
Your lab types
The chips staff tap when logging. Anything unusual can be typed in.
Your statuses
Name each step, pick its icon and color, and drag them into your order.
Your doctors
The Ordered by list comes from your DVM groups. Relief vets can be typed in.
Your record note
One click copies labs, doctor, status, notes and chat, ready to paste into your PIMS.
Works with the rest of houndkit
Phone alerts
Review pings and @mentions reach your phone.
Team spaces
A team’s space can show its open labs by status.
Search
Finished labs stay findable by patient or client name.
good questions
Who gets notified?
- Anyone you @mention in the chat.
- The ordering doctor, when the lab moves to a status named "Ready for DVM review" and they were picked from the list.
What's the difference between a status and Done?
Statuses are your clinic's workflow steps, like pending or resulted. Done is separate: it takes the lab off the open board. You can mark a lab done from any status. See Update a lab.
The doctor I need isn't in the Ordered by list.
Type their name in the box under the doctor chips. That works well for relief vets. To add someone to the list permanently, a clinic admin adds them to a DVM group in Clinic Settings → Groups.
Where's the lab I finished last month?
Choose Done in the toolbar dropdown and search by patient or client name. See Find labs.
Want the details? Read the Labs guides.
try Labs with your team
We’re testing with a small group of clinics. Tell us about yours and we’ll be in touch.