Set up online booking
Clinic admins can turn online booking on or off and add a short welcome message to the booking page. These settings are in Clinic Settings → Client Connect → Booking link. You can also get there from Booking settings at the top of Client Connect.
Get your booking link
Under Your booking link, click Copy. Add the link to your website, social media profiles, email signature or voicemail message.
Turn online booking on or off
Use the Take requests online switch. It saves right away, with an Undo button on the Saved message.
- On: owners can send requests from the link.
- Off: the link stays live but shows Online booking is paused, asking owners to call or email instead. Your team sees a reminder at the top of Client Connect.
Turning booking off is handy for holidays or when the schedule is full.
Add an intro
Write a short note in Intro text, such as "Request an appointment below. We'll confirm within one business day." It's optional, shows at the top of the booking page, and saves when you click away.
Tip
Say how quickly you'll respond, so owners know when to expect an answer.
What owners fill in
The booking page asks for:
- Name, email and phone
- Pet's name and species or breed
- Preferred date and time of day (morning, afternoon or evening)
- Reason for the visit and any notes on availability
Name, email and pet's name are required.
More Client Connect guides
Still stuck? Email support@houndkit.com, or send a ticket from the menu inside houndkit.