Chat with your team

Each team space can have its own chat board for threads, replies, reactions and @mentions. Everything is timestamped, so it doubles as a record of what the team talked about.

Post a message

1. Open your team space and tap the Chat tab.
2. Type in the box at the top. Type @ and a name to mention someone.
3. Tap Post, or press Cmd+Enter (Ctrl+Enter on Windows).

Posts can be long, up to 4,000 characters.

Reply to a thread

Tap Reply under a post (or the reply count, if it already has replies), type your reply, and press Enter. Replies stay in one thread under the original post.

React

Tap the reaction button under a post and pick an emoji. Tap your reaction again to take it back. During some holidays and seasons, the picker shows an extra row of seasonal emoji.

Pin a thread

Tap the pin on a thread to keep it at the top of the chat. Tap it again to unpin. Who can pin depends on your clinic's settings: either everyone in the group, or only the people who can customize the space.

Edit or delete

• Tap the pencil on your own post to edit it. Edited posts show edited.
• Tap the trash can to delete a post. You can delete your own posts, and clinic admins can delete any post. Replies stay on the board, and the post shows as This message was deleted.

Who gets notified

• People you @mention get a notification.
• When someone replies to your thread, you get a notification.

Other posts don't send notifications. Instead, the Chat tab and your group's card show how many posts are new since you last looked.