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Help/Getting started

Sign in to houndkit

Updated September 30, 2026

Start here · step 2 of 31

Here's how to get into houndkit the first time, sign in day to day, and get back in if you forget your password. For a tour of what's inside, see Welcome to houndkit.

Your first sign-in

Your clinic admin adds you to houndkit. They can do it one of two ways:

  • An invite email. Open the email and follow the link. You land on a page titled Welcome to houndkit! Choose a password (at least 8 characters), type it again under Confirm password, and tap Set password.
  • A starting password. Your admin gives you a password to use once. Sign in with it, and you'll see a yellow banner across the top of every page: "You signed in with a temporary password from your clinic admin." Tap Choose your own password in that banner to pick a new one.

Signing in day to day

  1. Go to houndkit.com and choose Sign in.
  2. Enter your Email and Password.
  3. Tap Sign in.

houndkit opens on My Dashboard, your private home page. To get to the shared clinic home page, tap your clinic's name on My Dashboard or the houndkit logo in the header. See Find your way around.

Forgot your password?

  1. On the sign-in page, tap Forgot password?
  2. Enter your email and tap Send reset link.
  3. Open the email and follow the link, then choose a new password and tap Set password.

Reset links expire. If yours says "This link has expired," go back to Forgot password? and request a new one.

Tip

Reset email not showing up? A clinic admin can give you a temporary password or a fresh reset link from Clinic Settings. See Help a teammate sign in.

Set a PIN next

houndkit locks after a few idle minutes on shared computers. With a 4-digit PIN you tap four numbers to get back in. Without one, getting past the lock screen signs you out and you have to log in again. Setting a PIN takes a few seconds: see Set your PIN and password.

Can't sign in at all?

  • Double-check the email address. It must be the one your clinic used to add you.
  • If you've been deactivated (for example, after leaving a clinic), houndkit sends you back to the sign-in page. Ask a clinic admin to reactivate you.
  • If you don't have an account yet, ask your clinic admin to invite you.
Next in Start here · step 3Find your way around12 questions about getting around

Still stuck? Email support@houndkit.com, or send a ticket from the menu inside houndkit.